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Frequently Asked Questions

Frequently Asked Questions

These include fees that you can expect to pay starting at application submission, up until you pay your pro-rated rent & pick up your keys. Once you submit your application we will provide you with a custom move-in information sheet with a personalized summary. 

Application Fee (per person over 18 moving in) – $50

Guarantor Application Fee – $50

Base Security Deposit (additional security may be required based on qualifications) – $500

Pet Deposit (first pet) – $250

Pet Deposit (second pet) – $150

Pet Fee (first pet) – $250

Pet Fee (second pet) – $150

Administration Fee – $150

We are thrilled that you are considering The Grayson Apartment Homes as your new home! As a community dedicated to providing an exceptional experience, we believe in complete transparency, especially when it comes to utility charges. We want you to feel confident and informed about how this process works. This page is designed to help you better understand our utility charge system.

What are Utility Charges?

Utility charges cover the costs of essential services that keep our community running smoothly. These services include water, sewer, trash removal, and other shared amenities. Because utility charges are based on individual usage and can vary each month, they are billed separately from your rent.

How are Utility Charges Calculated?

Water: Your water usage is measured using individual water meters installed in each apartment. You’ll only pay for the water you use, as recorded by the meter. Regular meter readings ensure accurate billing.

Sewer: Sewer charges are typically a percentage of your water usage since most of the water consumed returns as wastewater. The percentage is determined by local regulations and may change as required.

Trash Removal: We believe in maintaining a clean and eco-friendly environment. The cost of trash removal is shared equally among all residents, so we can all contribute to keeping our community beautiful.

How and When Will You Be Billed?

Your utility charges will appear on separate line items in your monthly statement. This statement will be sent monthly, making it easy to see the breakdown of each charge.

The Grayson Apartment Homes Billing Cycle

Our billing cycle runs from the 1st to the last day of each month. You’ll receive your monthly statement by the 5th of the following month, giving you ample time to plan your budget. The payment for utility charges is due along with your rent on the specified due date.

Allocated and submetered utilities are billed anywhere from 4 to 8 weeks in arrears, depending on the utility provider meter read cycle. Each month, you’ll receive a statement that includes your rent charges as well as all allocated and/or submetered charges for your home, The date range (service period) for these charges will be clearly displayed on this statement. Dates of service can vary  during any given service period, but is approximately 30 days.

Monitoring Your Usage

We want to help you manage your utility expenses effectively, so we encourage you to:

 Be Mindful: You can make a difference! Be mindful of your water usage, turn off faucets when not needed, and report any leaks promptly.

 Energy-Efficiency: Consider using energy-efficient appliances and light bulbs to keep your electricity usage in check.

 Let Us Know: Our maintenance team is here to help. If you notice any water leaks or plumbing issues, let us know so we can address them promptly.

Our Estimates of Allocated Monthly Utilities

Water – $0.31 – $37.06

Sewer – $6.77 – $112.05

Pest Control – $4

Flat Monthly Utilities

Valet Trash – $25

Amenity & Technology Fee – $85

Optional add-ons may include services or fees that are entirely optional based on your preferences, or required depending on specific lease choices—such as pet rent if you’re bringing a pet. These add-ons are designed to give you flexibility while ensuring all necessary options are covered based on your individual needs.

Pet Rent (First Pet) – $35

Pet Rent (Second Pet) – $35

Washer/Dryer – $0

Renters Insurance – $18

Detached Garage – $100

Washer/Dryer – $50

Charlotte offers a variety of great neighborhoods, and the right fit depends on your lifestyle. The Grayson Apartment Homes is situated in North Charlotte, near the University area, offering residents a convenient location close to major highways, shopping, and employment centers. Here are a few notable areas:

North Charlotte / University Area (Home to The Grayson Apartment Homes)
A highly convenient location near the University City area, with easy access to I-85, I-77, and I-485, close to shopping, dining, UNC Charlotte, and major employment hubs. Ideal for commuters, students, and professionals who want accessibility without living in the center of Uptown.
 
University City
Anchored by UNC Charlotte and University Research Park, this area offers offices, campuses, restaurants, retail, parks, and entertainment. Ideal for those seeking an active and growing community with strong job opportunities.
 
Northlake Area
Known for Northlake Mall and major retailers, with quick connectivity to I-77 and I-485. A strong choice for renters who value shopping, dining, and suburban-style living.
 
Uptown Charlotte
The city’s central business district, home to corporate headquarters, sports venues, museums, restaurants, nightlife, and cultural attractions. Perfect for those who want an urban vibe within easy driving distance of The Grayson.

Major Metro with Neighborhood Charm
Charlotte combines big-city opportunity with inviting residential neighborhoods. Residents can enjoy Uptown’s energy while living in quieter, more accessible areas, such as North Charlotte and the University area.
 
Strong Job Market
As a major financial and business hub, Charlotte offers a diverse range of career opportunities in banking, technology, healthcare, energy, logistics, and professional services across Uptown, University City, and surrounding employment centers.
 
Connected & Commuter-Friendly
With I-77, I-85, and I-485 nearby, getting around the metro area is straightforward. From The Grayson Apartment Homes, residents can easily reach University City, Northlake, Uptown, and neighboring communities.
 
Lifestyle, Parks & Pro Sports
Charlotte features greenways, parks, nearby lakes, a growing restaurant and brewery scene, and professional sports and entertainment, creating an active and engaging lifestyle.

Living at The Grayson Apartment Homes places residents close to local conveniences and major destinations. Popular options include:

  • Shopping and dining in the University area
  • Northlake Mall and surrounding retail centers
  • UNC Charlotte campus amenities and events
  • Parks, greenways, and outdoor recreation in North and University City
  • Entertainment venues and concerts in the greater Charlotte area
  • Concord Mills, Charlotte Motor Speedway, and nearby attractions
  • Uptown Charlotte museums, sports venues, theaters, dining, and nightlife within an easy drive

The Grayson Apartment Homes offers a strategic location in North Charlotte, with convenient access to major employers via I-485, I-77, and I-85. Many key employment centers are within a reasonable commute, including:

  • University Research Park and employers in the University City area
  • UNC Charlotte
  • Healthcare providers and medical offices in North Charlotte and University City
  • Corporate offices and operations near Northlake and along major corridors
  • Major Uptown Charlotte employers in banking, energy, and professional services
  • Employment hubs in the Concord and University City corridor

Residents can enjoy a comfortable North Charlotte setting while staying well-connected to job opportunities across the region.

At The Grayson Apartment Homes, community features and in-home details are designed for comfort, convenience, and a modern lifestyle.

Community Features & Convenience
A swimming pool with sundeck seating, Wi-Fi at the clubhouse and pool, outdoor kitchen and grilling area, playground, dog park, complimentary car care center, reserved parking, EV charging station, detached garages, outside storage, and a monthly internet package create a convenient and enjoyable environment. Residents also benefit from a parcel lockers package system with text and email notifications, valet trash service, online resident services and bill pay, 24-hour emergency maintenance, deposit alternatives, pre-qualified renters insurance, community and resident rewards programs, national relocation program, and 100% online payments.
 
Modern Interior Finishes
Apartment homes include open kitchens with breakfast bars, shaker-style cabinetry, subway tile backsplashes, double-basin kitchen sinks with disposal, black appliances, recessed and designer pendant lighting, plush carpeting in bedrooms, wide plank-style flooring, modern ceiling fans with lighting, kitchen pantries, custom vanity mirrors, and nine-foot ceilings.
 
Comfort, Storage & Smart Technology
Features such as walk-in closets, linen closets, two-inch blinds, full-size washer and dryer connections, private patios or balconies, custom accent walls, USB outlets in bedrooms and kitchens, and smart home technology add everyday comfort, style, and functionality.

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